Return & Store Credit Policy

At House of Tiny, every garment is thoughtfully crafted with love and carefully inspected before it reaches your little one. We take great pride in delivering premium quality children's wear and ensuring every order meets our standards.

As part of our commitment to quality and hygiene, we follow a strict No Return & No Exchange Policy, except in the case of damaged or incorrect products.

Returns & Replacements (Damaged Products Only)

Returns or replacements will only be accepted if:

  • You receive a damaged or defective product.

  • You receive an incorrect product.

To raise a claim, you must:

  • Notify us within 24 hours of receiving your order.

  • Email us at houseoftiny7@gmail.com with:

    • Your Order Number

    • Clear photographs of the product

    • A brief description of the issue

    • A clear, uninterrupted unboxing video recorded from the moment the sealed package is opened.

Claims submitted without a valid unboxing video will not be accepted.

The product must also be:

  • Unused

  • Unwashed

  • In its original condition

  • Returned with all original tags and packaging intact

We Do Not Accept Returns or Exchanges For

  • Incorrect size selection

  • Fit-related issues

  • Change of mind

  • Colour or design preference

  • Product not matching personal expectations

  • Minor colour variations caused by photography, lighting, or screen settings

We encourage customers to carefully review the product description, measurements, and size guide before placing an order.

Return Shipping

If your return request is approved:

  • The customer is responsible for all return shipping charges.

  • If you choose to self-ship the product, you are responsible for ensuring it reaches us safely.

  • House of Tiny shall not be liable for any loss, delay, or damage to the parcel during return transit.

Store Credit Policy

Once the returned product has been received and successfully verified by our Quality Team, eligible refunds will be processed within 5 working days.

Approved refunds are issued only as House of Tiny Store Credit.

Your Store Credit:

  • Can be used on any future purchase at www.houseoftiny.in

  • Has no expiry

  • Is non-transferable

  • Cannot be redeemed for cash or transferred to a bank account

No cash refunds or refunds to the original payment method will be provided.

Order Cancellation

  • Orders may be cancelled within 2 hours of placing the order.

  • Orders that have already been packed, shipped, or are under dispatch cannot be cancelled.

  • Approved cancellations (before dispatch) will be processed within 5–7 working days.

Final Decision

House of Tiny reserves the right to approve or reject any return, replacement, cancellation, or store credit request after reviewing the submitted evidence and inspecting the returned product.

Our decision shall be final in all such cases.

Need Assistance?

We're here to help.

Email: houseoftiny7@gmail.com